Privacy policy

www.apsmedtech.com

Our Commitment to Privacy

APS Medical Technology ABN 88 669 887 290 (“APS”, “we”, “us”, “our”) is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained within it. Where relevant, we also observe the requirements of the General Data Protection Regulation (GDPR).

We are committed to handling personal information with care. For the purposes of this policy, “personal information” means any information or opinion about an identified individual, or an individual whose identity could reasonably be determined — whether the information is true or not, and whether recorded in a material form or not. This includes “personal data” as defined under the GDPR.

Information We Collect

We collect personal information where it is reasonably necessary to deliver our products and services. Information may be collected through our website at apsmedtech.com, via email, in person, by telephone, or through other means at any time.

We may collect personal information in the following circumstances:

from clients and prospective clients making enquiries, requesting information about our products, or engaging our services;
when our website is accessed or when enquiries are submitted through it;
when enquiries or correspondence are received via email; and
from third-party service providers engaged to supply services to us or who otherwise interact with our business.

The type of personal information we collect will depend on the nature of your relationship with us and may include your name, email address, postal or business address, contact number, and other details you choose to provide. Failing to supply certain information may limit our ability to assist you.

Your Consent

By engaging with us, submitting your details through our website, or otherwise using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. This consent is freely given and informed.

How We Use Your Information

Personal information collected by us may be used to:

deliver and improve our products and services;
operate and maintain our website;
respond to your enquiries or feedback;
communicate with third-party service providers;
develop new services or offerings; and
enforce our agreements where necessary.

Where you are a third-party service provider, we will use your personal information to manage our working relationship, including correspondence and payment.

Unless you have opted out, you consent to us using your personal information for direct marketing to inform you about our services. We may reach out by mail, email, telephone, or SMS. You may opt out of marketing communications at any time by contacting us directly.

We may share personal information (excluding health information) with third parties where necessary to deliver our services, or for our own marketing activities. We will not disclose personal information to additional parties beyond this without your consent, unless required or authorised by law. Where data is transferred outside Australia, we will ensure it is handled to a standard consistent with Australian privacy law and the GDPR, and we will only engage processors who offer adequate safeguards.

You may withdraw your consent for the processing of your personal information at any time by notifying us.

Data Security and Quality

We implement reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. We also maintain procedures for identifying and responding to data breaches, including notifying affected individuals and relevant authorities where required by law.

To help us keep your information accurate, please notify us of any changes to your details or if you believe any information we hold about you is incorrect or out of date. Where information is no longer required for any lawful purpose, we may take steps to securely destroy or de-identify it.

Your Right to Erasure

You have the right to request that we delete or return your personal information in certain circumstances — for example, where the information is no longer needed for the purpose for which it was collected, or where you withdraw your consent and no other legal basis for processing exists.

To request erasure or return of your personal information, please contact us at enquiries@apsmedtech.com.

Our website may use cookies — small data files stored on your device by your browser. Cookies help us understand how the site is used, recognise returning visitors, and deliver a more consistent experience.

You can configure your browser to block or delete cookies, though doing so may affect how some features of the site function. Cookies do not typically identify you personally, but the data stored may be used to track usage patterns across the site.

Third-party advertisers or analytics providers operating on our website may also place cookies on your device. Their use of cookies is governed by their own privacy policies, which are separate from this one.

Access, Correction and Complaints

You have the right to request access to the personal information we hold about you, subject to any lawful exceptions. If you believe that information we hold is inaccurate, incomplete, or out of date, please let us know and we will take reasonable steps to correct it.

If you have a concern or complaint about the way we have handled your personal information, we encourage you to raise it with us directly. All requests and complaints should be directed to us at enquiries@apsmedtech.com, and we will respond promptly.

Business Transfers

In the event of a merger, acquisition, sale of assets, restructure, or change in ownership of our business, personal information held by us may be transferred to the relevant successor entity as part of that transaction. Any such transfer will remain subject to the terms of this Privacy Policy.

Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will take effect immediately upon publication on our website at apsmedtech.com. Where the changes are material, we may notify you via our website homepage or by email. Your continued use of our website or services after any update constitutes your acceptance of the revised policy. If you do not agree with the updated terms, please discontinue use of our website and notify us accordingly.

For any questions about this Privacy Policy, to request access to or correction of your personal information, or to raise a privacy concern, please contact us at enquiries@apsmedtech.com.

Last updated: June 2026. Please seek independent legal advice if required.